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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryle Cooke

May 6, 2025

5  out of  5
rating by Cheryle Cooke
"I’ve had a great experience working with Danielle at State Farm. She’s knowledgeable, responsive, and takes the time to explain policies clearly without any pressure. It’s been reassuring to have someone who’s both professional and approachable handling my insurance needs."
We responded:
"Thank you, Cheryle, for sharing your positive experience with Danielle. It's wonderful to hear that she has been able to assist you with professionalism and clarity. We appreciate your trust in us to handle your insurance needs and look forward to continuing to provide you with excellent service. Also, thank you for your business very much appreciated. All the best, Jim Cornwell"
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Talin Beach

May 6, 2025

5  out of  5
rating by Talin Beach
"Worked with Matt on new homeowners insurance. He was very professional and quick to get me the best deal with all the information I needed. Highly recommend"
We responded:
"Thank you, Talin, for sharing your experience with us. It's wonderful to hear that Matt was able to assist you efficiently and provide all the necessary information for your homeowners insurance. Your recommendation means a lot, and we're glad to have been able to help you find the best deal. If you need any further assistance, feel free to reach out."
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Mirella Gorman

May 6, 2025

5  out of  5
rating by Mirella Gorman
"I encountered a very nice employee named Danielle she was very helpful with my needs and understood the situation. I felt she was skilled and had great customer service skills and I really appreciated her very much. I would tell anyone to contact her and get the help they need, I did. Thank you Danielle!!! You are an amazing asset to State Farm Insurance."
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Danielle was able to assist you effectively and provide the support you needed. Your kind words about her skills and customer service are greatly appreciated. We're delighted to have her as part of our team, and your recommendation means a lot to us. If there's anything else we can do for you, please let us know. Thank you for taking the time we appreciate your business. All the best, Jim Cornwell"
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Abigail Stillwell

May 5, 2025

5  out of  5
rating by Abigail Stillwell
"Danielle provided outstanding service! Very happy with my experience here"
We responded:
"Thank you, Abigail, for sharing your positive experience with us. It's wonderful to hear that Danielle provided you with outstanding service. Your satisfaction is very important, and we're glad to know you are happy with your experience. We appreciate your feedback and look forward to assisting you with any future needs."
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Rob Salaita

May 4, 2025

5  out of  5
rating by Rob Salaita
"Reilly made getting car insurance super easy and broke everything down simply for me. I appreciate his professionalism and his promptness. I would recommend him to all friends and family for any insurance needs."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Reilly was able to make the process of getting car insurance easy and straightforward for you. We appreciate your kind words about his professionalism and promptness. Your recommendation to friends and family means a lot to us. If you have any more questions or need further assistance, feel free to reach out. Hope you have a great week! All the best, Jim Cornwell"
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Christine Diorio

May 2, 2025

5  out of  5
rating by Christine Diorio
"I had a fantastic experience with Gloria Flores! She was incredibly responsive, extremely helpful, and made the entire process smooth and stress-free. Her friendly and professional approach truly stood out. I highly recommend working with her!"
We responded:
"Thank you, Christine, for sharing your wonderful experience with Gloria Flores. It's great to hear that her responsiveness and professionalism made the process smooth and stress-free for you. Your recommendation means a lot, and we're delighted to know that Gloria's approach stood out during your interaction. We appreciate your feedback and look forward to assisting you in the future. I hope you have a great weekend! Thank you Jim Cornwell"
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dickherber19

May 1, 2025

5  out of  5
rating by dickherber19
"I am a loan officer for Veterans United and had a time sensitive, mail away closing. Matt Cumby was out of the office for vacation and we had some major, last minute issues come up. Matt handled them anyways while away from work. He was available from the very beginning of the journey, down to the wire while being out of office. Easily the most responsive insurance agent I’ve had the pleasure of working with in my career so far. Highly recommend!"
We responded:
"Thank you for sharing your experience. It's wonderful to hear how Matt went above and beyond to assist with your time-sensitive closing, even while on vacation. We take pride in our team's dedication and responsiveness, and your feedback truly highlights Matt's commitment to exceptional service. Your recommendation means a lot to us, and we're glad to have been a part of your journey. If there's anything else we can do for you, please let us know. All the best, Jim Cornwell "
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Luke

May 1, 2025

5  out of  5
rating by Luke
"Call and ask for Matthew Cumby. Everyone loves Matt. Your neighbors love Matt. My Mom loves Matt. My girlfriend loves Matt. You’ll love Matt."
We responded:
"Thank you, Luke, for sharing such a positive review! It's wonderful to hear that Matt has made such a great impression on you and those around you. We truly appreciate your feedback and are glad to have Matt as part of our team. If there's anything else we can assist you with, feel free to reach out. I want to thank you and your family for allow us to watch over your insurance needs. Have a great Sunday! All the best, Jim Cornwell"
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Ed Sutton

April 24, 2025

5  out of  5
rating by Ed Sutton
"We lost two cars during Hurricane Helene. This office was incredibly helpful and responsive and made the claim process seamless and painless. One of the service people in particular, Suzanne, was fantastic and far exceeded our expectations. Jim Cornwell personally reached out to make sure everything went well. I wish I could give them more than 5 stars!"
We responded:
"Thank you, Ed, for sharing your experience. It's wonderful to hear that our team was able to assist you effectively during such a challenging time. Suzanne and the rest of the team are dedicated to providing the best service possible, and it's great to know they exceeded your expectations. Your kind words and high rating mean a lot to us. If there's anything else we can do for you, please let us know."
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di rodriguez

April 22, 2025

5  out of  5
rating by di rodriguez
"Excellent and professional work, the process was nice and easy, thank you !!! I will highly recommend it"
We responded:
"Thank you, Di, for your wonderful feedback! It's fantastic to hear that you found the process nice and easy. Your recommendation means a lot to us, and we're glad to have been able to assist you with your auto insurance needs."
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Deborah Irish

April 21, 2025

5  out of  5
rating by Deborah Irish
"Reilly O'Neill was very nice to work with. He was kind and patient. He saved me alot of money from a competitor, See ya Flo!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Reilly provided you with such kind and patient service while helping you save money. We appreciate your trust in our agency and look forward to continuing to meet your insurance needs. Thanks, Jim Cornwell "
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Greg H

April 6, 2025

1  out of  5
rating by Greg H
"Unfortunately, I would recommend looking elsewhere. I have been paying my insurance premium for years, never filing any claims.. until the hurricane hit in October this year. The state farm agent came out and agreed that our unit was damaged by storm water, but that since he couldn’t determine where the storm water entered from, our claim was denied. We live on floor 6 of a 10 story building. He came at a time that he couldn’t access the roof to see any damage up there. He also came over a month after I filed the claim, and saw that recent repairs had been done in possible entry points above us. I reached out twice for additional assistance. Once I was told Jim was sick, and the other time I received no response. They are nice and send you hand signed birthday cards, but when you actually need them for the service you pay for they leave you hanging. I’m planning to change to a different company before the next hurricane season."
We responded:
"Greg, First I am sorry you have had negative experience. You and I did speak about your issue. If I remember you didn’t know where the water was coming from, it clearly was not a flood. I also read that the adjusters came out to inspect they also took pictures. Their report indicated that the water had seeped through cracks in the wall which is not a covered peril according to their letter. I will try to have the claim reopened asking for another look but no promises that there will be a change. I totally understand your frustrations with me and State Farm but State Farm is obligated to follow the language of the policy. As far as me or my office I offer no excuse we missed which I am sorry. I will be in contact with you after I have talked with claims."
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Moriah Charles

April 4, 2025

5  out of  5
rating by Moriah Charles
"Wow! Suzanna was amazing! I ran into a few complications with the auto glass company who was working on my car; however, Suzanna and Gloria took care of everything. Once they got involved, my issue was resolved the next day. I’m so impressed by the level of service I received. Thank you so much for your excellent service, great solutions and amazing attitude!"
We responded:
"Thank you so much for your kind words, Moriah! It's fantastic to hear that Gloria was able to answer all your questions and make the process easy for you. We're delighted to know you appreciated the service, solutions, and attitude. Your feedback means a lot to us!"
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Randall Planthaber

April 1, 2025

5  out of  5
rating by Randall Planthaber
"I had a great experience with agent Gloria Flores. I had a variety of insurance issues to straighten out and she got me through all of them. Always great service !!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Gloria was able to assist you with your insurance needs and provide great service. We appreciate your feedback and are delighted to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need. Thank you for your business, Jim"
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Sharon Hopkins

March 22, 2025

5  out of  5
rating by Sharon Hopkins
"I have been with State Farm for over 7 years. I actually got to meet Mr. Jim Cornwell himself. The experience and professionalism of the staff and agents as well as the insurance adjusters is incredible. Everyone is knowledgeable and if they don't know the answer they will find it.. Susan was absolutely wonderful. She is an asset to your company. She was very knowledgeable and professional at all times. Lici, is the go to for quotes and getting me the best rates. She always responds to my emails and phone calls. Ms. Laura King is so kind and was so very detailed at helping me understand some of the questions I didn't know. She went out of her way to take the time to find the missing pieces for me and now I know. The extra time was definitely appreciated. Thank you to all through this rough time being without a car for 3 long months me and my husband finally purchased another vehicle and stayed with State Farm. Again you are all wonderful. Sincerely, Sharon Hopkins Thank you Susan. Sincerely, Sharon Hopkins"
We responded:
"Thank you, Sharon, for sharing your positive experience with Susan. It's wonderful to hear that she provided knowledgeable and professional service. Your feedback is greatly appreciated and will be shared with Susan and the team."
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SquattingMonkeysTellNoLies

March 19, 2025

5  out of  5
rating by SquattingMonkeysTellNoLies
"Victoria Ostapski is wonderful to talk to and helped get me savings I didn't think State Farm would have. She is knowledgeable and knows her stuff ^_^"
We responded:
"Thank you for your kind words about Victoria she is crucial to the agency. I also want to thank you for your business. Have a great day! All the best, Jim Cornwell"
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Kyle Waddle

March 11, 2025

5  out of  5
rating by Kyle Waddle
"I have been a customer here at Jim Cornwell since moving to Florida in 2020. Prior to Florida I had State Farm and Allstate, although not much cause to use either policy much. Since moving to Florida I consolidated all of my policies with State Farm and I have found the service at this location to be excellent. When I started all of the policies, Anthony walked me though my coverages, which came in handy later when I had several large appliance repairs (otherwise would not have known I had coverage). I also have called with questions or additions to my policies and Laurie is always right on it - responsive and providing confirmation by email of the changes and costs. I would recommend this office to anyone just moving to Florida."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Anthony and Laurie have been able to assist you effectively with your policies and provide the support you need. We're pleased to know that our service has been helpful, especially with your appliance repairs. Your recommendation means a lot, and we're glad to be your choice for insurance in Florida. If you have any more questions or need further assistance, feel free to reach out."
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Abby C.

March 8, 2025

5  out of  5
rating by Abby C.
"Wonderful experience! Reilly helped me while in the office, he was professional and knowledgeable in all the questions I had. He was about to set me up with a great plan that covered all my needs. I would recommend him to anyone looking to start coverage or switching."
We responded:
"Hey Abby, thank you for taking the time for your kind words about Reilly. We are so blessed to work with Reilly he is the real deal. Thank you for your business. All the best, Jim Cornwell "
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Linda Musante

March 5, 2025

5  out of  5
rating by Linda Musante
"We have been with Jim Cornwell for car and homeowner insurance for years and they are the best! Everyone who works there is smart and conscientious and professional and kind, and they are so helpful in explaining things and answering our questions. Suzanne has gone beyond the call of duty to help us on numerous occasions and Lici is wonderful too.. Insurance in Florida is ridiculously expensive but Jim Cornwell and his staff make it a little easier to pay those huge premiums."
We responded:
"Good morning Linda! Thank you so much for your kind words about our agency your comments are so appreciated. Suzanne and Lici are vital to our success and I am blessed to work with with both them. Please feel free to reach out to me with any issues. Thank you for your business hope you have a nice day and a relaxing weekend. All the best, Jim "
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Mark K.

March 4, 2025

5  out of  5
rating by Mark K.
"Reilly from this office was so professional and helped me out with my questions about my auto insurance. Excellent service and support throughout the whole process!"
We responded:
"Thank you, Mark, for sharing your experience with us. It's wonderful to hear that Reilly provided you with professional service and support for your auto insurance needs. We appreciate your feedback and are delighted to know that you had an excellent experience throughout the process. Your satisfaction is our priority, and we're here to assist you anytime you need."
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Maria Machado

March 4, 2025

5  out of  5
rating by Maria Machado
"Just moved from out of state and I experienced same day service with a knowledgeable and friendly agent !"
We responded:
"Thank you, Maria, for sharing your experience with us. We're delighted to hear that our team was able to provide you with same-day service and that you found our agent knowledgeable and friendly. Welcome to Tampa, and we're here to assist you with any of your insurance needs."
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Alex Tzelepis

March 2, 2025

5  out of  5
rating by Alex Tzelepis
"Love Jim Cornwells office and Mr. Cornwells agents and support staff. My family and I are all covered and insured with state farm for over 10 years now and on behalf of all of us, we thank you for the outstanding support, service and hands on in person or via phone when needed. Just as they say “ Like a good neighbor, State-farm is there “ 💯% Thank you all Alex t"
We responded:
"Thank you so much for your kind words and for being a loyal customer for over a decade. It's wonderful to hear that you and your family feel well-supported by our team. We truly appreciate your trust in us and are always here to help, whether in person or over the phone. Your feedback means a lot to us, and we're glad to be your "good neighbor." "
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Braiden Inboden

February 28, 2025

5  out of  5
rating by Braiden Inboden
"Reilly was absolutely fantastic! Getting an auto insurance quote was quick and easy, and he took the time to explain all my options and what they actually meant to protect me and my family if something actually happens! I didn't know auto insurance not only protects you and you vehicle but can help protect your assets to! Plus he did this without any pressure. 10/10"
We responded:
"Thank you, Braiden! We're so glad to hear that Reilly made the process smooth and informative for you. Protecting you and your assets is our top priority! We appreciate your trust and the 10/10 rating!"
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Gail Nestor

February 28, 2025

5  out of  5
rating by Gail Nestor
"I recently changed State Farm agents and talked with Cheryl Schofield in this office about my auto insurance needs. She explained my options clearly and make good recommendations for me to get the most value for my payments. I'm glad I made the change."
We responded:
"Thank you, Gail! We're so glad to hear that Cheryl provided clear guidance and helpful recommendations. We appreciate your trust in our office and look forward to serving you!"
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Breanna Jarboe

February 28, 2025

5  out of  5
rating by Breanna Jarboe
"Lici was very helpful with my renters insurance policy. She was polite and attentive and got what I needed done quickly!"
We responded:
"Thank you, Breanna, for sharing your positive experience with Lici. It's wonderful to hear that she was able to assist you efficiently with your renters insurance policy. Your feedback is greatly appreciated, and we're glad to know you received the attentive service you deserve. If there's anything else we can help you with, feel free to reach out."