State Farm® Insurance Agent Jim Cornwell

"Thank you so much for your kind words and for sharing your experience. It's wonderful to hear that our advice and support have made such a positive impact over the years. Your trust and confidence mean a lot, and we're grateful to have you as part of our community."

"Thank you, Sara, for sharing your experience with Jim Cornwell's State Farm Insurance Agency. It's fantastic to hear that Lindsay and the entire team have consistently provided you with excellent service over the years. Your recommendation means a lot to us, and we're grateful for your long-standing trust and support."

"Michael, I am confused where you came up with so many details when you have never had a conversation with anyone in our office. Other than the team members you have unnecessarily cursed out for simply answering the phone, you have had your father return my calls – who shown nothing but patience and professionalism in advocating for his son. While we are more than happy to continue working with your father, you may find it helpful to understand your options and process. Let me address your statement about “protecting the at fault driver.” In no way are protecting the driver who ran the stop hitting your car. You had two choices for your repairs, go through GEICO or State Farm, you elected State Farm. When the claims is finally settled, we will subrogate against GEICO to have your deductible returned and the monies State Farm paid to have your car repaired. State Farm Claims teams decide whether to repair or total a vehicle – not me. Your statement “Jim is standing firm as if this is some kind of win?” makes little sense. In my 46 years as a State Farm agent, I have had thousands of auto claims. Not once in those thousands of claims have I made a decision on whether to repair or total, not my job. I am not an adjuster; I am an agent that makes a living taking good care of our customers. How is having an angry customer a win? The professionals at the repair shop have determined that the frame can be repaired therefore State Farm will take their recommendation. As far as a total loss, your car is a long way from being totaled according to Caliber. State Farm does not make decision without having all the information needed. Which brings me to your statement “you cannot repair a frame that is damaged”. I guess no one has told Caliber Collison or other body shops because it’s done all the time. For a second do you think State Farm would put an unsafe care on the road?? Absolutely not!! The liability would risk would be enormous!! I did check with claims about your comment about the frame. If there is damage to a frame and it does not meet a certain threshold the frame can be repaired. “The guy comes off like a wax museum version of Ted Knight, acting tough”. Tough? Ted Knight? Michael, I have been described in different ways over my life but “tough” has not been one of them. Ted Knight? I find it odd because we have never met nor have, we had a conversation in person or on the phone. Yesterday I called you but no returned phone call? Our claim specialist reached out to you for information and to give you an update. You responded with some choice words and ‘tough guy’ bravado, but not the info needed to for your claim. That really didn’t do anything to help the situation. To wrap up my reply. The process will continue unless you think different. You will have your car back in the same shape it was in before your accident. State Farm will make an effort through subrogation to have your deductible returned plus the cost of the claim that State Farm paid. Jim Cornwell "

"Thank you, Fred, for sharing your positive experience with Gloria Flores. It's wonderful to hear that her promptness, knowledge, and dedication made a difference in your interactions. We take pride in ensuring our team provides excellent communication and a personal touch, and it's great to know Gloria delivered on that promise. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance needs."

"Thank you for taking the time to share your experience. It's wonderful to hear that Robert was able to provide you with detailed and informative service. We understand how important it is to have clear and patient communication, especially when discussing coverage and deductible options. Your feedback is greatly appreciated and will be shared with Robert and the team. If you have any more questions or need further assistance, please feel free to reach out."

"Debi, You are so right Reilly is awesome! It is a pleasure to with Reilly day in and day out just because he is a good guy and treats folks like good guys do. No worries about Reilly he is in to taking care of our policyholders by doing what is best for them. Thank you for your review and thank you for your business. All the best, Jim"

"Thank you, Jim, for sharing your experience with us. It's wonderful to hear that Gloria was able to assist you efficiently and with such a positive attitude. Our team takes pride in being helpful and attentive to our customers' needs. We appreciate your kind words and your trust in us for your insurance needs."

"Thank you, John, for sharing your positive experience with us. It's great to hear that Danielle and Matt were able to assist you promptly. We appreciate your feedback and are glad to know that our service meets your expectations. Your satisfaction is important to us, and we look forward to continuing to serve you in the future."

"Thank you for sharing your experience with us. It's wonderful to hear that Robert was able to assist you effectively and provide the guidance you needed. We appreciate your trust in our agency and are delighted to have you as part of our State Farm family once again. If you have any further questions or need assistance in the future, please feel free to reach out."

"Thank you for sharing your positive experience with Laurie. It's wonderful to hear that she was thorough and ensured you understood all the details of your new policy. Your recommendation means a lot to us, and we're glad to have been able to assist you."

"Thank you so much for your wonderful feedback! It's fantastic to hear that Caroline was able to help you save on your auto insurance and provide the answers you needed. Your recommendation means a lot to us, and we're delighted to have you as part of our community. If there's anything else we can assist you with, please let us know."

"Thank you, Haley, for sharing your positive experience with us. It's wonderful to hear that Hayden was able to assist you effectively. We appreciate your feedback and are glad to know you had a great experience with our team."

"Thank you, Jacob, for your wonderful feedback. It's fantastic to hear that you consider the team as the gold standard in insurance service. Your satisfaction is our top priority, and we're delighted to know we met your expectations. We look forward to continuing to serve your insurance needs."

"Thank you, Camryn, for sharing your experience. It's wonderful to hear that the process of switching insurance was smooth and that you received great service. Your feedback is greatly appreciated, and we're glad to have you with us."

"Thank you, Ross, for sharing your experience. It's great to hear that you found our service both professional and efficient. Your feedback is truly appreciated and motivates us to continue delivering the best service possible. "

"Thank you, Mia, for sharing your positive experience. It's wonderful to hear that Melissa and Gloria were able to assist you so effectively. Your feedback is greatly appreciated and will be shared with the team. We're glad to have been of service!"

"Thank you, Allison, for sharing your experience. It's wonderful to hear that Reilly was able to assist you effectively in switching your car insurance and securing better coverage at a more affordable rate. We appreciate your feedback and are glad to have you as a valued customer."

"Thank you for sharing your experience, Spencer. It's great to hear that Hayden and Caroline were able to assist you effectively. Your feedback is appreciated, and we're glad we could meet your needs."

"Thank you so much, Jenna, for sharing your positive experience with Dannielle. It's wonderful to hear that she was able to assist you so effectively. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can do for you, please let us know."

"Thank you, Cyrus, for sharing your positive experience with us. It's great to hear that Gloria was able to provide you with the information you needed regarding your potential move to Florida. We appreciate your feedback and are glad to know you found our service helpful. If you have any more questions or need further assistance, feel free to reach out."

"Good morning Melanie, Thank you for your especially Melissa who is crucial to our team. Hope you have a nice Sunday. All the best, Jim"

"Thank you for mentioning Melissa in your review. Melissa is a one of a kind we would be lost without her. Thank you also for your business. All the best, Jim"

"Steven, Thank you for taking the time to leave such a nice review about your experience with Melissa. Her job is so demanding I marvel how she handles it so well. She is in the Hall of Fame of Directors of First Impressions. Have a nice Sunday, Jim"

"Thank you, Jayden, for sharing your positive experience with our office. We're delighted to hear that you have nothing but good things to say about us. Your trust and commitment mean a lot, and we're here to continue providing you with excellent service."

"Thank you, Deborah, for your kind words and for being a loyal customer over the years. It's wonderful to hear that you've had a positive experience with our customer service and rates. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."