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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chandra Compton

November 14, 2025

5  out of  5
rating by Chandra Compton
"Caroline Sutton is amazing she went above and beyond to assist me in getting renter’s and vehicle insurance. I had several questions and she was able to answer them all quickly. She provided numerous quotes to satisfy my needs and followed up when I informed her that I needed time to think about it. Her customer service was impeccable..it was convenient and made me feel at ease switching from a company I had for many years. Thank you Caroline and I'm happy State Farm has you on their team."
We responded:
"Thank you for sharing your experience with Caroline. It's wonderful to hear how she was able to assist you with both renter’s and vehicle insurance, answering all your questions and providing the support you needed. We're glad that her customer service made your transition smooth and comfortable. Your feedback is greatly appreciated, and we're delighted to have Caroline as part of our team."
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scott joji

November 14, 2025

5  out of  5
rating by scott joji
"I had the pleasure of working with both Lici and Gloria to obtain home owners insurance. They walked me through different policy options, explained benefits and drawbacks of different options, and helped us select the option that best fit our needs. Thanks again!"
We responded:
"Thank you for sharing your experience, Scott. It's wonderful to hear that Lici and Gloria were able to guide you through the process and help you find the right homeowners insurance policy. Your feedback is greatly appreciated, and we're glad to know you felt supported in making the best choice for your needs."
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Luciana Kolos

November 13, 2025

5  out of  5
rating by Luciana Kolos
"Caroline was so incredibly helpful and efficient with our car insurance. Everything went seamlessly and she provided 5 star service! Highly recommend"
We responded:
"Thank you, Luciana, for sharing your experience. It's wonderful to hear that Caroline was able to assist you so effectively with your car insurance needs. We're delighted that everything went smoothly and that you received the high level of service we strive to provide. Your recommendation means a lot to us!"
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ana cristina

November 13, 2025

5  out of  5
rating by ana cristina
"Robert Chandler was very kind and helpful! Thank you for your help"
We responded:
"Thank you, Ana Cristina, for sharing your positive experience with Robert. It's wonderful to hear that he was able to assist you with kindness and helpfulness. Your feedback is greatly appreciated, and we're glad to know you had a great experience with our agency."
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Michele Frasure

November 12, 2025

5  out of  5
rating by Michele Frasure
"Caroline was very professional and informative."
We responded:
"Thank you, Michele, for sharing your positive experience with Caroline. It's wonderful to hear that she was professional and informative during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Pamela Lynch

November 11, 2025

5  out of  5
rating by Pamela Lynch
"Reilly was very professional. He listened intently and answered my questions thoroughly!"
We responded:
"Thank you, Pamela, for sharing your experience with Reilly. It's wonderful to hear that he provided you with attentive and thorough service. Your feedback is greatly appreciated and helps us continue to deliver excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Kelby Roberts

November 11, 2025

5  out of  5
rating by Kelby Roberts
"Reilly was helpful and courteous. Would work with him again."
We responded:
"Thank you, Kelby, for sharing your positive experience with Reilly. It's wonderful to hear that he was helpful and courteous during your interaction. We're glad to know you would work with him again. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Lee Smithey

November 5, 2025

5  out of  5
rating by Lee Smithey
"I spoke to Matthew twice now and he has been a pleasure to work with. Melissa helped me out as well and both of them were quick and curteous, making the process as seamless as possible."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Matthew and Melissa were able to assist you effectively and make the process smooth. We appreciate your feedback and your perfect rating. Your satisfaction is important to us, and we're glad to have been able to meet your expectations."
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carolina borbon

November 5, 2025

5  out of  5
rating by carolina borbon
"I recently worked with Lady Marcel on changing my homeowners policy to State Farm. She exceeded our expectations from Start to finish. She answered all Of our questions, and made process smooth and easy. Thank you Lady."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Lady Marcel provided exceptional service and made the transition to State Farm smooth and easy for you. We appreciate your feedback and are delighted to know that your expectations were exceeded. If you have any more questions or need further assistance, feel free to reach out."
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Mai Nguyen

November 3, 2025

5  out of  5
rating by Mai Nguyen
"Matthew Cumby is AMAZING. He's dependable and has helped my family achieve financial security. 5 stars. Highly recommend"
We responded:
"Thank you, Mai, for sharing your experience with us. It's wonderful to hear that Matthew has been able to support your family's financial security. Your recommendation and 5-star rating mean a lot to us. We're committed to providing dependable service and are glad to know we met your expectations."
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Shea Newcomb

November 3, 2025

5  out of  5
rating by Shea Newcomb
"Caroline from Jim Cornwells office was very helpful and information. I would recommend their service!"
We responded:
"Thank you, Shea, for sharing your positive experience with Caroline at our office. We're delighted to hear that you found her assistance helpful and informative. Your recommendation means a lot to us, and we're grateful for your trust in our services. If there's anything else we can do for you, please let us know."
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Aryelis Colon

October 30, 2025

5  out of  5
rating by Aryelis Colon
"It was my pleasure meeting with Jim and the staff. I had a great experience from the moment I walked in and was greeted by a smiling Omie. A definite recommend for your insurance needs."
We responded:
"Thank you, Aryelis, for sharing your experience. It's wonderful to hear that you felt welcomed and had a great meeting with the team. Omie and everyone here strive to provide the best service possible, and your recommendation means a lot to us. We're glad to be your choice for insurance needs."
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Phi Truong

October 29, 2025

5  out of  5
rating by Phi Truong
"Matt Cumby does all the insurance for me and my family. Trustworthy, friendly, and right down the street. Im grateful to have Matt as our neighbor"
We responded:
"Thank you for sharing your positive experience with Matt. It's wonderful to hear that you find him trustworthy and friendly. We're glad to have him as part of our team and appreciate your trust in us for your family's insurance needs. Your feedback means a lot to us."
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Noel

October 29, 2025

5  out of  5
rating by Noel
"Been with this office since 2018. I will continue to do business them. I appreciate Danielle calling me to review my protection plan. Thank you Matthew for finding us a cheaper renters insurance alternative"
We responded:
"Thank you, Noel, for sharing your experience with us. It's great to hear that Danielle and Matthew have been able to assist you effectively. We're glad to have you with us since 2018 and appreciate your continued trust in our services. Your feedback is invaluable, and we're pleased to know you're satisfied with the support and options provided."
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phuc le hong

October 28, 2025

5  out of  5
rating by phuc le hong
"Matthew Cumby is my representative. I highly recommend him. He made insurance easy for me & my family. Very friendly & efficient."
We responded:
"Thank you for sharing your positive experience with Matthew. It's wonderful to hear that he made the insurance process easy and efficient for you and your family. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs."
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Bryant Steury

October 28, 2025

5  out of  5
rating by Bryant Steury
"Fast, clear, concise and friendly staff in every encounter I've had! We have bundled our home and auto with Jim's team and can't imagine using any other insurance carrier."
We responded:
"Thank you, Bryant, for sharing your experience with us. It's wonderful to hear that our team has been fast, clear, and friendly in every interaction. We're delighted that bundling your home and auto insurance with us has been a positive experience. Your trust and satisfaction mean a lot to us, and we're grateful to have you as part of our State Farm family."
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Leo OShinski

October 27, 2025

5  out of  5
rating by Leo OShinski
"Matt does an excellent job. Communicates effectively & makes himself available to me and his other clients. Happy to have my business local with this ageny."
We responded:
"Thank you, Leo, for sharing your positive experience with Matt. It's great to hear that his effective communication and availability have made a difference for you. We're glad to have your business with our agency and appreciate your support in keeping it local."
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Cheryl Herrin

October 27, 2025

5  out of  5
rating by Cheryl Herrin
"Gloria is the best. She has helped me with patience and care."
We responded:
"Thank you, Cheryl, for sharing your experience with us. It's wonderful to hear that Gloria provided you with such patient and caring assistance. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Honey Goudard

October 22, 2025

5  out of  5
rating by Honey Goudard
"This place is super helpful from start to finish. Even Omie the receptionist is helpful and a delight to speak with. 10/10 would recommend"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that you found our service helpful from start to finish. Omie and the rest of the team strive to make every interaction a positive one, and your recommendation means a lot to us. We're glad to have been able to assist you with your auto insurance needs."
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Ronald Posada

October 9, 2025

5  out of  5
rating by Ronald Posada
"The team at Jim Cornwell did an excellent job handling my homeowners insurance renewal. They found the best options for me and quickly took care of all the paperwork needed to switch to another carrier. Lici was responsive and incredibly helpful throughout the entire process."
We responded:
"Thank you, Ronald, for sharing your positive experience with our team. It's wonderful to hear that Lici and the rest of the team were able to assist you effectively with your homeowners insurance renewal. We're glad we could find the best options for you and make the transition smooth. Your feedback is greatly appreciated, and we're here to help with any future insurance needs."
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AKM Construction

October 9, 2025

5  out of  5
rating by AKM Construction
"Matt has been beyond amazing to work with. He’s more than friendly, very responsive and willing to help out in any way shape or form. I would highly recommend Jim and his team especially working with Matt. It’s been amazing!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Matt has been so helpful and responsive in meeting your needs. We truly appreciate your recommendation and are delighted to know that working with our team has been a positive experience for you. Your feedback motivates us to continue providing excellent service."
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Yadira Aguilar

October 6, 2025

5  out of  5
rating by Yadira Aguilar
"Melissa helped me with my insurance.She was very helpful and nice. GREAT CUSTOMER SERVICE!"
We responded:
"Thank you, Yadira, for sharing your experience with us. It's wonderful to hear that Melissa was able to assist you effectively and provide great customer service. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
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Judy Sierra

October 3, 2025

5  out of  5
rating by Judy Sierra
"I have been very pleased with how Jim Cornwell State Farm has sent information and kept in touch. I am a first time State Farm customer and very pleased. Recommend you check them out. Thanks Caroline for keeping me informed."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that you feel well-informed and satisfied as a first-time State Farm customer. Caroline and the team are dedicated to providing excellent service, and your recommendation means a lot. We're glad to have you with us and look forward to continuing to meet your insurance needs."
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Sady Alvarez

October 3, 2025

5  out of  5
rating by Sady Alvarez
"Amazing experience with Melissa. She was a true money-saver. She quickly found me a significantly lower car insurance rate while keeping my coverage strong. Professional, efficient, and highly recommended. I also got life insurance for my son with Caroline. She explained everything clearly and found a great, cost-effective policy. I feel secure and also appreciate that she helped me save money. Fantastic service!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Melissa was able to find you a lower car insurance rate while maintaining strong coverage. We're also pleased that Caroline could assist you with a life insurance policy for your son, ensuring clarity and cost-effectiveness. Your feedback about their professionalism and efficiency is greatly appreciated. We're glad to have provided you with fantastic service and helped you feel secure while saving money."
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Logan Mullins

October 3, 2025

5  out of  5
rating by Logan Mullins
"Phenomenal help! 10/10 Lici and Omi were the best!"
We responded:
"Thank you, Logan, for sharing your experience! It's wonderful to hear that Lici and Omi provided such exceptional assistance. Your feedback is greatly appreciated, and we're delighted to know you had a positive experience with us. If there's anything else we can do for you, feel free to reach out."