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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yulei Rodriguez

August 18, 2026

5  out of  5
rating by Yulei Rodriguez
"Outstanding customer service! Lady Marcel was exceptionally professional, knowledgeable, and genuinely caring. She took the time to listen carefully, answer all of my questions thoroughly, and make sure I fully understood every detail. Her patience, kindness, and attention to detail made the entire experience smooth and stress-free. I truly appreciate the exceptional service she provided and would highly recommend her to anyone looking for outstanding customer care."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Marcel provided you with such exceptional service. Her professionalism and dedication to ensuring you felt informed and comfortable are qualities we highly value. Your recommendation means a lot, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
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Pete Doyon

August 14, 2026

5  out of  5
rating by Pete Doyon
"Gloria was awesome throughout the placement of my homeowners with a new company"
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Carlos Cabrera Toledo

August 13, 2026

5  out of  5
rating by Carlos Cabrera Toledo
"Melissa es muy buena en su trabajo. La recomiendo al 100% para asistir para su seguro."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Melissa ha brindado un excelente servicio y que estás satisfecho con tu seguro. Tu recomendación es muy valiosa para nosotros y nos motiva a seguir ofreciendo el mejor servicio posible."
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Lysyany Gonzalez

August 13, 2026

5  out of  5
rating by Lysyany Gonzalez
"La atención al cliente es muy buena, Melissa es excelente."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que recibiste una atención al cliente excepcional y que Melissa pudo asistirte de manera excelente. Nos esforzamos por ofrecer el mejor servicio posible en nuestra agencia de seguros de autos. Apreciamos tu calificación y esperamos seguir cumpliendo con tus expectativas."
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Milena Reloba Marquez

August 12, 2026

5  out of  5
rating by Milena Reloba Marquez
"Muchas gracias Melissa y Lady por ayudarme con la cobertura de los carros.
Son muy professional y con muchos conocimientos.
Estoy muy contenta con ustedes.
Muchas gracias."
We responded:
"Agradecemos sinceramente tus amables palabras sobre nuestro equipo. Nos alegra saber que Melissa y Lady pudieron asistirte de manera profesional y con el conocimiento necesario para tu cobertura de autos. Tu satisfacción es nuestra prioridad y nos motiva a seguir ofreciendo un servicio de calidad. Gracias por confiar en nosotros."
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Alex Noa

August 12, 2026

5  out of  5
rating by Alex Noa
"I definitely recommend this place.
Great customer service.
In my case even better because I need someone that speak Spanish.
They have two amazing women that been helping me for years.
Melissa and Lady.
Thank you.

Muchas gracias a Melissa y a Lady por ayudarme y explicarme cuando tengo dudas con mi cobertura."
We responded:
"Thank you, Alex, for sharing your positive experience with us. We're delighted to hear that Melissa and Lady have been able to assist you effectively, especially by providing support in Spanish. Your recommendation and satisfaction with our customer service mean a lot to us. We look forward to continuing to meet your auto insurance needs."
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Terry Frederick

August 11, 2026

5  out of  5
rating by Terry Frederick
"Melissa from Jim Cornwell State Farm agency is absolutely fantastic. Exceptional customer service."
We responded:
"Thank you, Terry, for sharing your positive experience with Melissa at Jim Cornwell State Farm Insurance. It's wonderful to hear that her exceptional customer service made such a great impression. We strive to provide the best support for all your auto insurance needs, and your feedback is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
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Matthew Costello

August 6, 2026

5  out of  5
rating by Matthew Costello
"I had a phone call from an employee by the name of Drew Brannagan and he was extremely patient with me and was happy to answer any questions i had. He completely changed my mind about purchasing and convinced me that state farm was the best option"
We responded:
"Thank you Matthew for your nice review. Drew is on our summer interns who is an outstanding your man. I also want to thank you for your business very much appreciated. Hope you have a great weekend. All the best, Jim Cornwell"
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Duke Kim

August 5, 2026

5  out of  5
rating by Duke Kim
"Just added a car to my policy and Melissa Valdez was very helpful in walking me through a number of pricing scenarios, offering her guidance, and even gently pointing out that I was thinking about deductibles the wrong way. I've been a happy multi-line customer since 2020!"
We responded:
"Good morning, Duke! Thank you for your kind words about Melissa she truly special. Melissa totally understand what good customer service means and is a champion in delivering knock your sox off service. Thank you for your business hope I have an opportunity to thank you in person. Have a great weekend, Jim Cornwell"
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Hilary Bell

August 5, 2026

5  out of  5
rating by Hilary Bell
"Gloria was so amazing! Her diligence on continuing to check in helped us get all
Paperwork in so we didn’t have to postpone closing. What a gem!!"
We responded:
"Thank you for sharing your experience with Gloria. It's wonderful to hear how her diligence and commitment made a positive impact on your closing process. We take pride in our team's dedication to providing exceptional service, and your feedback truly highlights that. Your satisfaction is our priority, and we're delighted to have been able to assist you smoothly."
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Aaron King

August 2, 2026

5  out of  5
rating by Aaron King
"My wife and I have been insured with State Farm through Jim Cornwell's office for the past 6+ years. We recently had a claim on my wife's vehicle for an auto accident. Due to some delays in the claims/repair process, I contacted Jim's office. Suzanne Anderson reached back out to me on the same day of my call. Suzanne has been thoroughly helpful in getting my issues with my claim addressed and resolved to my satisfaction. Suzanne's involvement was very helpful, and she went above and beyond to help me, and I want to express my sincerest gratitude for her persistent efforts in resolving my issues with my claim. Susanne's willingness to step--in and assist in dealing with customers and her willingness to listen and to help resolve customer concerns, shows her strengths and she is a true asset as an employee at Jim Cornwell's State Farm Insurance Office."
We responded:
"Thank you for sharing your experience with Jim Cornwell's State Farm Insurance office. It's wonderful to hear that Suzanne Anderson provided exceptional service during your recent claim process. Her dedication to resolving your concerns and her proactive approach truly reflect the commitment we strive for in assisting our customers Your feedback highlights the importance of attentive and personalized service, and we're pleased to know that Suzanne's efforts made a positive impact. Your kind words are greatly appreciated, and we look forward to continuing to serve you and your wife with the same level of care and professionalism."
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Ann Giles

July 31, 2026

5  out of  5
rating by Ann Giles
"We have been with Jim Cornwell for 48 years! Always excellent service! Recently we have been working with Laurie King and Lady and both are great to work with!"
We responded:
"Thank you, Ann, for your incredible loyalty and for sharing your experience with Jim Cornwell - State Farm Insurance Agent. It's wonderful to hear that you've received excellent service over the years. We're delighted that Laurie King and Lady have been great to work with recently. Your feedback is invaluable to us, and we're committed to maintaining the high standards you've come to expect."
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Jim Gillies

July 30, 2026

5  out of  5
rating by Jim Gillies
"Caroline did a wonderful job finding the right coverage at a reasonable price."
We responded:
"Thank you for sharing your positive experience with Caroline. It's great to hear that she was able to help you find the right coverage at a reasonable price. Your feedback is invaluable and helps us continue to provide excellent service. We appreciate your trust in Jim Cornwell - State Farm Insurance Agent for your auto insurance needs."
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Cynthia Texas

July 29, 2026

5  out of  5
rating by Cynthia Texas
"Great deals, very convincing and great salesman. You got yourself a good one with this guy."
We responded:
"Thank you for sharing your positive experience with Jim Cornwell - State Farm Insurance Agent. It's wonderful to hear that you found the deals appealing and appreciated the service provided. Your feedback is invaluable and helps us maintain the high standards we strive for. If you have any further questions or need assistance, feel free to reach out."
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Major Raines

July 29, 2026

5  out of  5
rating by Major Raines
"Drew was very helpful and they gave me a great deal!!"
We responded:
"Thank you for sharing your positive experience with us. We're delighted to hear that Drew was able to assist you effectively and provide a great deal on your auto insurance. Your feedback is greatly appreciated and helps us continue to deliver excellent service. If you have any further questions or need assistance, feel free to reach out."
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kim branagan

July 29, 2026

5  out of  5
rating by kim branagan
"Everyone was very nice and helpful. Would definitely recommend to anyone looking for insurance"
We responded:
"Thank you, Kim, for your kind words and for taking the time to share your experience. It's wonderful to hear that our team was able to assist you effectively. Your recommendation means a lot to us, and we're glad to have been able to help with your insurance needs."
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robert allers

July 23, 2026

5  out of  5
rating by robert allers
"Great agency to work with their customer service is excellent, thank you Danielle for all your help and answering my questions."
We responded:
"Thank you, Robert, for sharing your positive experience with us. We're delighted to hear that Danielle was able to assist you effectively and answer your questions. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Bobbys intelligence

July 23, 2026

5  out of  5
rating by Bobbys intelligence
"Danielle and her team were nothing but excellent! Highly recommended"
We responded:
"Thank you for sharing your positive experience with Danielle and her team. It's wonderful to hear that their service met your expectations. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can assist you with, please feel free to reach out."
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Kirkpatrick Wood

July 21, 2026

5  out of  5
rating by Kirkpatrick Wood
"Robert was very helpful with the sign-up process. I ended up with some big savings compared to my old insurance. I'm very happy with my switch from Progressive to State Farm."
We responded:
"Thank you, Kirkpatrick, for sharing your experience. It's great to hear that Robert was able to assist you effectively with the sign-up process and help you achieve significant savings. We're delighted that you're happy with your decision to switch to State Farm. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Hugo M.

July 21, 2026

5  out of  5
rating by Hugo M.
"I have been working with Jim Cornwell State Farm Ins team (Michael, Gloria) since 2020, and I find them very dependable. Always open to receive and address my questions, concerns, and offer the best option available. They care, a rare quality in today's customer service standards."
We responded:
"Thank you, Hugo, for sharing your experience with our team. It's wonderful to hear that Michael and Gloria have been able to assist you effectively since 2020. We strive to provide dependable service and address all questions and concerns with care. Your feedback is greatly appreciated and motivates us to continue offering the best options available."
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Ben Williamson

July 17, 2026

5  out of  5
rating by Ben Williamson
"I recently relocated to Florida and searched for a reliable, responsive, and affordable insurance agency. Victoria has been wonderful and was able to provide our family with exactly what we needed."
We responded:
"Thank you, Ben, for sharing your experience. It's great to hear that Victoria was able to meet your family's needs and provide the service you were looking for. Your feedback is greatly appreciated, and we're glad to have you with us in Florida. If there's anything else you need, feel free to reach out."
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andrew wills

July 16, 2026

5  out of  5
rating by andrew wills
"It was a pleasure to work with Robert getting insurance. Very helpful! Highly recommend!"
We responded:
"Good morning, Andrew! Thank you very much for your review and especially mentioning Robert. He is one of a kind and our team is lucky to have him. Thank you for your business. Hope you have a nice weekend. All the best Jim.
"
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Grymes Cannon

July 14, 2026

5  out of  5
rating by Grymes Cannon
"Susanne is an absolute pleasure to work with throughout my claim & i couldn’t be more pleased / grateful for her professionalism!

I couldn’t imagine going through the claims process without her support"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Susanne provided such valuable support during your claims process. We appreciate your kind words and are grateful for your trust in our team. Your satisfaction is our priority, and we're glad we could assist you effectively."
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Roy Jahnke

July 12, 2026

5  out of  5
rating by Roy Jahnke
"I recently moved back to Tampa, from Georgia, and Caroline made everything so easy. She gave me a new policy, and contacted my old agent, and got them moving. Highly recommend her, and this State Farm location."
We responded:
"Thank you Roy for taking a timeout for your recommendation and your praise for Caroline. Caroline is not only a hard worker she as soon to be a real champion for our policyholders. I also want to thank you for choosing our agency to help with your insurance needs. Welcome back hope you have a nice Sunday.
All the best, Jim"
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Kerry Torres

July 11, 2026

5  out of  5
rating by Kerry Torres
"I’ve been with Geico for 15 years. I’m not usually a fan of unsolicited offers BUT when Caroline reached out to me to alert me that she could save me a substantial amount on my auto insurance, she actually provided the details and that got my attention. I’m embarrassed to admit how much my Geico premium was, but to give you an idea, Caroline is saving me over $400 PER MONTH!! I also appreciate the fact that her office is just a few minutes from my home. Looking forward to reviewing homeowners insurance options soon, as my policy is up for renewal in the fall."
We responded:
"Good morning Happy Sunday, Kerry! Thank you so much for your kind words especially for mentioning Caroline. Caroline is all about helping folks find better coverage and hopefully saving them save some money. But what she gives you that you cannot find at GEICO or Progressive is a relationship. You now have an advocate! I look forward to meeting you hopefully when you meet with Caroline to discuss your homeowners. Thank you for the opportunity. Hope you have a relaxing Sunday.

All the best, Jim"