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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Beth Caranante

Beth Caranante

November 12, 2024

5  out of  5
rating by Beth Caranante
"Suzanne at State Farm has been an incredible help with my flood claim. She went above and beyond by coordinating with agents, keeping communication clear, and ensuring that all requested documents were managed smoothly. Her professionalism and dedication made a complex process much easier, and I truly appreciated her support and attention to detail every step of the way!"
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Michael Wang

November 8, 2024

5  out of  5
rating by Michael Wang
"Zach Johnson from Jim Cornwell’s State Farm team goes above and beyond to make insurance simple and stress-free! His deep knowledge of all coverage types and warm, attentive service make him an invaluable partner in protecting what matters most. Zach takes the time to understand each client's unique needs and develops personalized coverage plans that provide real peace of mind. His responsive team handles claims efficiently and is always just a phone call away. Highly recommend!"
We responded:
"Thank you, Michael for your kind words about Zach Johnson. Zach’sfocus is always taking care of our policyholders. Zach is an important part of our team and we are lucky to have him. Thank you for your business. I hope you have a nice weekend. Thanks, Jim Cornwell."
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Patrick and Noel Pearson

October 30, 2024

5  out of  5
rating by Patrick and Noel Pearson
"Great experience working with Victoria Ostapski! She is very helpful, experienced, and timely. She made it easy to switch over and get our insurance setup."
We responded:
"Thank you for sharing your positive experience with Victoria Ostapski! We're delighted to hear that she was helpful, experienced, and timely in assisting you with your insurance setup. It's wonderful to know that the transition was smooth and easy for you."
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Blake Williams

October 29, 2024

5  out of  5
rating by Blake Williams
"Lady was great to work with. She got my insurance squared away when I was at the dealership for a new vehicle. Very nice."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that the process went smoothly while you were at the dealership. We're always here to help with your insurance needs!"
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Don Gomez

October 28, 2024

5  out of  5
rating by Don Gomez
"I can't recommend Anthony Pellegrino at State Farm enough! He has been incredibly helpful with both my auto and life insurance needs. Anthony's expertise and personalized approach made the process seamless and stress-free. During a particularly challenging time with Hurricane Milton, I was touched by the outreach from Jim Cornwell. His phone call provided not just information, but genuine care and support when I needed it most. It's clear that this team truly prioritizes their clients' well-being. If you’re looking for an insurance agent who goes above and beyond, look no further than Anthony Pellegrino and his team. They truly make you feel valued and secure."
We responded:
"Thank you so much for sharing your experience with Anthony Pellegrino and our team! We're delighted to hear that Anthony's expertise and personalized approach made your insurance process seamless and stress-free. It's wonderful to know that Jim Cornwell's outreach during Hurricane Milton provided the care and support you needed. We truly aim to make everyone feel valued and secure."
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Stevan Ranisavljev

October 23, 2024

5  out of  5
rating by Stevan Ranisavljev
"Cheryl Schofield is such a delight to work with. I can't remember ever waiting more than an hour for a response to an email to her. In fact the Monday after Hurricane Milton she responded to my request in 32 minutes. I feel awful that I have not posted something before as she has been diligently helping us for more than a year. Mr Cornwell, keep this representative until she retires!"
We responded:
"Thank you so much for your kind feedback, Stevan. Matthew is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
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Josué Pessoa

October 23, 2024

5  out of  5
rating by Josué Pessoa
"I was received with great attention and cordiality"
We responded:
"Thank you so much for your kind words, Josué! It's wonderful to hear that you felt well-received and appreciated the attention and cordiality. "
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Marie Taylor

October 18, 2024

5  out of  5
rating by Marie Taylor
"Great experience Zachary was very professional and courteous with my auto insurance. He informed how I could save expenses on combined services with my home insurance. Pleasant voice tone and very detailed of the policy . He made me as if it was personalized and not just a quick sale l. Kudos Zach great customer service."
We responded:
"Thank you for sharing your positive experience with Zachary! It's wonderful to hear that he was able to provide you with detailed information and help you save on combined services. We're glad you felt the personalized touch and appreciated the great customer service. Kudos to Zach for making your experience exceptional! "
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yania gonzalez de la cruz

October 14, 2024

5  out of  5
rating by yania gonzalez de la cruz
"La verdad me fue muy bien con la compañera flor, muy buen trabajo, muy profesional, muy amable. La recomiendo 100-%"
We responded:
"Gracias, Yania! Nos alegra saber que tuviste una experiencia tan positiva con Flor. Tu recomendación significa mucho para nosotros y seguiremos trabajando con la misma dedicación y profesionalismo. ¡Gracias por confiar en nosotros!"
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Liz Smith

October 4, 2024

5  out of  5
rating by Liz Smith
"After Hurricane Helene we really didn’t know how to handle the claims on our cars. Suzanne in Jim Cornwell’s office was a lifesaver; very kind and professional. She patiently listened and gave us the information we needed. As our insurance agent, Jim Cornwell, has always been accessible to us and dedicated to providing the best services for our family. Jim and his staff are available 24/7 when we need help. That’s exactly what you need in an emergency!"
We responded:
"Thanks for the great review Liz! We aim to provide exceptional service to our clients :)"
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James Heritage

October 2, 2024

5  out of  5
rating by James Heritage
"Friendly and helpful staff"
We responded:
"Thank you James for the 5 Star review and kind words. Tough days with the storm. Thank you for your business, Jim"
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Crystal

September 23, 2024

5  out of  5
rating by Crystal
"Cheryl was incredibly helpful, in adding auto insurance for a second car for me. She looked at all options and possibilities and helped find the one that worked best. I highly recommend agent Cheryl Schofield!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Cheryl was able to assist you in finding the perfect auto insurance for your second car. Your recommendation means a lot to us!"
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Jim Hillsman

September 13, 2024

5  out of  5
rating by Jim Hillsman
"I just completed a claim process with State Farm and I can say without any doubt, this is the team that continues to look out for their client's interest. They followed up with me every step of the way and made calls on my behalf to move the claim along. Claim was opened and paid within 5 days. Jim and his team go above and beyond to make things happen!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that the claim process was smooth and efficient for you. We always strive to go above and beyond to ensure along quickly and seamlessly. Your kind words mean a lot to us! Especially from owner of the Hillsman hook. Cheers"
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Julia Freeman

September 10, 2024

5  out of  5
rating by Julia Freeman
"Gloria was incredibly helpful, in adding auto insurance for a third car in our family. She looked at all options and possibilities and helped find the one that worked best for us."
We responded:
"Thank you so much for sharing your experience, Julia! It's fantastic to hear that Gloria was able to assist you in finding the right auto insurance for your third car. We're always here to explore all options and ensure you get the coverage that fits your needs perfectly. Thank you for your business, Jim"
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Moriah Charles

September 7, 2024

5  out of  5
rating by Moriah Charles
"Gloria was awesome, she answered all my questions and made the process super easy. Thank you so much for your excellent service, great solutions and amazing attitude!!"
We responded:
"Thank you so much for your kind words, Moriah! It's fantastic to hear that Gloria was able to answer all your questions and make the process easy for you. We're delighted to know you appreciated the service, solutions, and attitude. Your feedback means a lot to us!"
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necole elliott

August 11, 2024

5  out of  5
rating by necole elliott
"Worked around my schedule and contacted me on a Sunday with a quote that was within my budget. Took the time to explain each line item, future possibilities and how the policy can be used. Very nice as well."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that the flexibility and detailed explanations were helpful for you. We're always here to make the process as smooth and informative as possible. So glad we could meet your needs and budget!"
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Hollie Wedell

August 1, 2024

5  out of  5
rating by Hollie Wedell
"I was assisted by Melissa today. She was kind and courteous and very well versed in the explanation of my payment. This woman needs to train all customer service reps! She did an amazing job."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Melissa provided such excellent service and clear explanations. Your feedback is greatly appreciated and will be shared with her!"
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Matthew Anderson

August 1, 2024

5  out of  5
rating by Matthew Anderson
"very helpful; timely responses!"
We responded:
"Thank you for the fantastic feedback, Matthew! It's great to hear that the timely responses were helpful!"
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Virginia Intelisano

July 31, 2024

5  out of  5
rating by Virginia Intelisano
"Great services from Zach Johnson. Efficient, friendly, got what I needed executed. Well done."
We responded:
"Thanks for sharing your experience, Virginia! Zach is always dedicated to providing efficient and friendly service. We're glad to hear everything was executed to your satisfaction!"
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Jan c

July 26, 2024

5  out of  5
rating by Jan c
"Zach was awesome!"
We responded:
"Thanks for the fantastic feedback! Zach always strives to provide excellent service, and it's great to hear he made a positive impact!"
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Heather Shearer

July 22, 2024

5  out of  5
rating by Heather Shearer
"I contacted Zach today to obtain a quote and he was very helpful, kind, patient and knowledgeable. He took his time with me and explained things very well. Zach has excellent customer service and was really able to help me and guide me in the right direction based upon my budget and needs. I am very grateful and very glad I called State Farm and Zach was able to help me today. Thank you Zach!"
We responded:
"Thank you for sharing your experience with Zach! We're thrilled to hear he provided helpful, kind, and patient service. It's great to know he could guide you based on your budget and needs. We appreciate your feedback and are glad you chose State Farm! Thank you, Jim Cornwell "
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Amy Edgerton

July 19, 2024

5  out of  5
rating by Amy Edgerton
"We contacted the Jim Cornwell agency in need of renters insurance for our daughter attending UT this fall. The agent we worked with, Zach Johnson, was wonderful. He went above and beyond to provide us with exceptional customer service, prompt communication, and personal attention. We are miles away, however he made us feel as though we’ve known him for years; like part of the family. Without hesitation, we would recommend the Jim Cornwell State Farm agency…and ask for Zach."
We responded:
"Thank you so much for sharing your positive experience with our agency! We're thrilled to hear that Zach provided exceptional customer service and made you feel like part of the family. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Zach. We're here to help whenever you need us!"
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lxwkey

July 18, 2024

5  out of  5
rating by lxwkey
"I hope this is where the rep. Zack is occupied. That man is a saint turning a stressful situation for me, calm and easy with his casual light hearted conversation. Over all good man"
We responded:
"Zack will be thrilled to hear your kind words! We're so glad he could make your experience calm and easy with his light-hearted conversation. Thanks for sharing your positive experience! Have a nice weekend! Thank you for your business! Jim "
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Jeff Houghtaling

July 1, 2024

5  out of  5
rating by Jeff Houghtaling
"Just worked with Matt Cumby from my local, South Tampa, State Farm office. He was a pleasure to work with! We got my motorcycle policy taken care of with ease!"
We responded:
"Thank you for sharing your positive experience with Matt at our South Tampa office! We're thrilled to hear that he made getting your motorcycle policy sorted out a breeze. Drive safely!"
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Shirley Gabriele

July 1, 2024

5  out of  5
rating by Shirley Gabriele
"Gloria was a wonderful help with all my insurance issues. Her quick responses truly made a difference."
We responded:
"Thank you for sharing your positive experience with Gloria! We're thrilled to hear that she provided you with excellent service and quick responses. If you have any more insurance needs in the future, don't hesitate to reach out."